🛎️ Help Center

Welcome to the Artistry Nat Help Center. We're here to support you every step of the way — from browsing to checkout and beyond. Below, you'll find answers to common questions and ways to get in touch with us.

🛒 Orders & Payments

Q: How do I place an order?
A: Simply browse our wall art collections, add items to your cart, and proceed to checkout. Follow the on-screen steps to complete your purchase securely.

Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, MasterCard, AMEX), PayPal, and other secure payment gateways supported by Shopify.

🚚 Shipping & Delivery

Q: How long does shipping take?
A: For U.S. customers, delivery typically takes 5–7 business days. International orders may take 10–15 business days depending on location.

Q: Will I receive a tracking number?
A: Yes! Once your order ships, you’ll receive a tracking number via email within 1–3 business days of placing your order.

🔄 Returns & Refunds

Q: What is your return policy?
A: We accept returns within 14 days of delivery for unused, undamaged items. Custom prints are non-refundable unless defective. Please contact us to initiate a return.

Q: How long do refunds take?
A: Refunds are processed to the original payment method within 3–7 business days after your return is received and inspected.

🎨 Product & Quality Questions

Q: What materials are your artworks printed on?
A: We use premium-grade canvas and high-resolution inks to ensure crisp details, rich colors, and lasting quality for every piece.

Q: Do you offer custom sizes?
A: Not at this time, but we are working on launching a custom sizing option in the near future.

📩 Contact Us

Still need help? Our team is happy to assist you!

• Business Name: ARTISTRY.NAT LLC
• Email: artistrynat@hotmail.com
• Phone: +1 720-803-6053
• Address: 166 JUDY DR, KEASBEY, NJ 08832

📌 Our support team typically replies within 24–48 hours on business days.